Position Summary

Under general supervision, Network Engineer/Administrator maintains, updates, deploys, and resolves issues with all District technology systems to include all areas of networking, server administration, and cloud services.

Job Responsibilities

Essential Functions: __ Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Essential duties and responsibilities may include, but are not limited to, the following:

• Updates network switch configurations to allow for moving, adding, and changing all network equipment; installs and troubleshoots network equipment.
• Builds and deploys physical and virtual servers; maintains existing server infrastructure; monitors and backs-up systems.
• Acts as Cloud Services Administrator; manages all cloud services including access and availability.
• Provides user support for escalated technical support issues; supervises and assists Computer Technicians in the field, onsite, and working remotely.
• Assists in planning and managing all technology-based projects.
• Traces, repairs, and installs network cabling; installs and relocates wireless access.
• Resolves compromised systems; assists in teaching District staff technology best practices.
• Performs other duties as required or assigned.

Job Requirements

Knowledge of –

• Applicable Federal, State, and local laws, codes, ordinances, and regulations.
• Record maintenance and retention policies and procedures.
• General office policies, procedures, and equipment.
• Customer service principles, practices, and etiquette.
• Troubleshooting practices and methods.
• Cable management.
• Network and server administration.
• Supervisory principles and practices.

Skill in –

• Organizing work and setting priorities to meet deadlines.
• Providing technical support to end users.
• Troubleshooting and resolving technology issues.
• Providing effective supervision and direction to assigned staff.
• Preparing clear and concise reports.
• Installing and maintaining network equipment and servers.
• Interacting tactfully with District staff and outside agencies.
• Communicating effectively both verbally and in writing.
• Establishing and maintaining effective working relationships.
• Operating a computer and related software.

Education and Experience:

Associate degree in Computer Science or related field is preferred AND three (3) years of network and system administration experience which includes some technical support responsibilities; OR an equivalent combination of education, training, and experience. Cisco or Microsoft Certification is referred.

Licenses, Certifications, and Equipment:

A valid State driver’s license is required.

Work is performed both indoors and outdoors in various weather conditions. Operates standard office equipment such as personal computer and related software, fax machine, and copy machine. May be required to climb ladders, lift and move objects weighing up to 50 pounds, and operate a vehicle to travel between work sites.